Privacy Policy

Last Updated: February 2026

Brand Craftors LLC ("we," "our," "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit brandcraftors.com and interact with us through Meta Ads, calls, video meetings, and other channels.

1. Information We Collect

When you book a call or contact us:

• Name, email, phone number
• Business information
• Lead source (Meta Ads, Linkedin, referral, etc.)
• Website/domain details
• Communication preferences

2. How We Use Your Information

We use your information to:

• Schedule and conduct strategy calls via Zoom or phone
• Send you website proposals and follow-ups
• Track campaign performance (Meta Ads, etc.)
• Improve our services
• Comply with legal obligations

3. Third-Party Services We Use

• OpenPhone: We may call or text you via OpenPhone for scheduling and follow-up communication.
• Zoom: Strategy calls are conducted through Zoom. Your call may be recorded for quality and training purposes (with your consent).
• Meta/Facebook: We use Meta Pixel to track website visits and conversions from Meta Ads.
• Google Analytics: We track website behavior to improve user experience.
• Cal.com: We use this platform to schedule your free strategy call.

4. Campaign Tracking & Opt-In/Opt-Out

Meta Ads Tracking

When you click our Meta Ads, we track your visit using Meta Pixel. This helps us understand which campaigns work best. You can opt out of Meta tracking by adjusting your privacy settings in Meta's Ad Preferences.

Zoom Meetings

Strategy calls may be recorded. We'll ask for your consent before recording. You can decline. Recorded calls are stored securely and only used for training and quality purposes.

OpenPhone Communications

By booking a call, you consent to receive calls/texts from our OpenPhone number. Text "STOP" to opt out of text communications. Calls will be handled individually.

Email Communications

You can unsubscribe from marketing emails at any time by clicking "Unsubscribe" at the bottom of any email.

Phone Calls

If you prefer not to be called, let us know during your consultation, and we'll communicate via email only.

5. Data Security

We use industry-standard encryption (HTTPS) to protect your data. However, no transmission over the internet is 100% secure. We cannot guarantee absolute security but take reasonable precautions.

6. Your Rights

You have the right to:

• Request what data we have about you
• Ask us to delete your information
• Opt out of marketing communications
• Request a copy of your data

7. Data Retention

We keep your information as long as needed to provide services or as required by law. After a project ends, we retain contact information for 2 years for follow-up opportunities, unless you request deletion.

8. Children's Privacy

We do not knowingly collect information from children under 18. If we discover we have, we'll delete it immediately.

9. California Privacy Rights (CCPA)

If you're a California resident, you have additional rights under the CCPA. Contact us for details.

10. GDPR Compliance (EU Residents)

If you're in the EU, you have additional rights under GDPR. We'll obtain explicit consent before marketing to you.

11. Do Not Track Requests

We respect "Do Not Track" signals. If your browser sends this signal, we'll disable non-essential tracking.

12. Changes to This Policy

We may update this policy. We'll notify you of major changes via email or by posting a notice on our website.

13. Contact Us